Frequently asked questions

Q: What is a war memorial?

A war memorial is an officially recognised or designated place, object, landscape element, monument or structure, designed and constructed to remember and commemorate those who have served in the Australian armed services. War memorials can take many shapes, ranging from simple plaques to more elaborate monuments or objects. Some common forms of war memorials include:

  • honour rolls, boards and plaques;
  • obelisks and cenotaphs;
  • statues and stones; 
  • community halls and swimming pools.

Usually, an object or construction can be considered a war memorial when:

  • it is considered as a war memorial by the local community;
  • it is acknowledged as a war memorial by the local RSL;
  • it is indicated on the object that it is a war memorial;
  • it is named a war memorial; or
  • it is used as a place of gathering during remembrance services, such as on Anzac Day.

If you are unsure whether an item, structure or object is a war memorial, please refer to our glossary of terms for further information or get in touch with us.

Q: I want to know if my local war memorial is on the Register. How do I search for it?

You can search for a war memorial on the Register by using the map located under Find a memorial or veteran. You can search by name, postcode or suburb. Please note war memorials can be known by multiple names. If you are unable to find your local memorial on the Register, please consider adding it to the Register.

Q: My local war memorial is not on the Register. How can I register it?

To add a new war memorial not currently on the Register, you will need to create an online account. Once you are logged in, click Contribute to the Register, then click Add or update a war memorial.

Q: Why do I need to create an online account?

Creating an account will enable you to save draft versions of your submissions if you need to conduct further research about the war memorial or veteran. We may use the details you provide to contact you regarding your submission. Your personal data will never be shared publically without your permission. You can read more about our privacy policy.

Q: What information do I need to provide to register a memorial?

Submissions that include sufficient information will be processed faster. Generally, we require the following information:

  • The memorial’s name, location and type
  • Information about what the memorial commemorates 
  • A description of the memorial 
  • Inscriptions on the memorial, including veterans’ names; and
  • relevant dates, e.g. of construction and dedication;
  • High quality, clear photographs of the memorial, including photographs of plaques and veterans names. For further information please refer to our guide to photographing war memorials.

If you are unsure how to answer some questions about the memorial, please leave the field blank or conduct further research. There are help tips next to most questions in the form which provide guidance on where to find historical information about the memorial online. You can view these help tips by placing your cursor over the blue question mark symbol.

Q: What photo files do you accept and what is the maximum file size?

At least one photograph is required if you wish to submit a memorial to the NSW War Memorials Register. The image size should be at least 2 Megapixels in size, or approximately 1600 × 1200 pixels, and the maximum image file size which can be uploaded is 8MB per photo.  You can upload JPG/JPEG, PNG, GIF, TIFF and RAW files. To minimise any delays please ensure you update high quality photographs of the memorial, any plaques and veterans names. Please refer to the photograph guidelines if you require further information.

Q: I’ve noticed that a war memorial record is out of date. How can I update a memorial record on the website?

You can update a war memorial record by first creating an online account. You can then use the online submission form under “Contribute to the Register” > “Add or update a war memorial” to edit or add to existing information about the war memorial. 

Q: Can I book or enquire about one of the venues listed on the website?

No. You cannot enquire about or book any of the listed venues through the Register. The NSW War Memorials Register is a database and does not own, maintain or hold any responsibility for the operations of any of the venues listed. Please contact the owner or custodian of the relevant venue.  

Q: How can I find or update information about a veteran on the website?

The Register includes pages for veterans that are recorded on a NSW war memorial. You can search for a veteran under Find a memorial or veteran. Keep in mind that we ask contributors to record veteran names as they appear on the memorial. This may mean a veteran’s name is spelt differently on a memorial when compared to other records. A good rule of thumb is to begin by searching a veteran’s surname; you can then filter for first names or initials.

If you cannot find a veteran’s record, use Find a memorial or veteran to locate the war memorial they are listed on. Check the memorial’s record to see if the list of veteran’s names is up to date. You can then add or update the memorial record and the veteran’s page will be created automatically.

Q: How can I add information to a veteran’s page?

If you have conducted additional research into a veteran and would like to add this information to their record, use Find a memorial or veteran to locate their record first. You can then click Do you know more about this veteran? and complete the form fields as required.

Q: How can I physically add a name to an existing war memorial?

A memorial is a piece of local history and they are often extremely culturally valuable. Changes to war memorials (particularly historic war memorials) should be approached with caution. They should be sensitive to the war memorial’s original fabric and intention. It may or may not be appropriate to physically add a name to a war memorial. You should consult key stakeholders such as the owner or custodian of the memorial, the local council and the RSL sub branch for advice before planning any work to a war memorial. 

For more information, please refer to the Caring for our war memorials guide. You can also read about adding names and plaques to existing war memorials in the NSW Office for Veterans Affairs Fact Sheet. If you would like to discuss further, please contact the NSW Office for Veterans’ Affairs on (02) 8061 9288. 

Veterans’ families can apply for official commemoration, in the form of a memorial plaque, from the Australian Department of Veterans’ Affairs. You can find out more at the DVA’s website.

Q: Are there programs available for communities or organisations to assist in caring for and maintaining war memorials?

Yes.

The NSW Office for Veterans’ Affairs delivers the Community War Memorials Fund, which awards grants of up to $10,000 to help conserve, repair and protect war memorials in New South Wales. War memorials must be recorded on the Register to be eligible for funding. You can find out more about the Community War Memorials Fund at the NSW OVA’s website.

Saluting Their Service Community Commemorative Grants is also available to those wishing to fund war memorial projects.

Funding to care for a war memorial may also be available through the local council or the Office of Environment and Heritage.